The balance reported by the bank may differ from the Calculated balance on Embat for several reasons:
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Differences in Updates: Some banks update balances periodically, while the platform may reflect transactions in real-time.
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Pending Transactions: Some transactions may be in the settlement or clearing phase and not yet reflected in the bank's final balance.
- Internal Adjustments: For some financial products, banks may apply withholdings or adjustments that are not reflected on the platform immediately.
If you have any additional doubts, please contact the Customer Experience team or submit a request via this link.
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