Posting held transactions in Embat

The accounting module now allows, optionally, to post transactions that are in a held status by the bank. This configuration, available at the banking product level, provides greater flexibility for clients who need to maintain real-time and up-to-date accounting.

Context

By default, transactions listed in the Banks → Transactions module with the status held by the bank do not flow into the accounting module and therefore are not posted.

Some clients need to post held transactions in order to keep their accounting records updated daily. For this reason, an optional configuration at the banking product level has been enabled, allowing these held transactions to flow into the accounting module just like any other transaction.

How to enable it:

1. Contact your Customer Success Member and specify which banking products should have this option enabled.
2. Once the configuration is activated by the Embat team, held transactions will automatically start flowing into the accounting module.
3. How to identify held transactions: These transactions will display a warning icon next to their name. When hovering over the transaction, a message will appear indicating that held transactions can be posted normally, but there is a possibility that the bank may later cancel the transaction.

4. Handling inconsistencies: If a held transaction that has already been posted is deleted or duplicated by the bank, the system will automatically send an email with an Excel attachment listing the affected transactions and detailing the type of inconsistency detected.

If you have any additional questions, please contact the Customer Experience team or submit a request through this link.